homepage

Terms and Conditions

None of these conditions affect your statutory rights.

PRICING

• The price of each item listed on the website excludes VAT and P&P.
• The price (excluding VAT) will be displayed in the shopping cart.
• Daniels Silver & Marcasite Ltd make every effort to ensure that the products that are sold through the website are correctly priced, however occasionally mistakes may happen. To avoid any possible problems Daniels Silver & Marcasite Ltd will check prices during the course of processing and despatching an order. In the situation that the correct price of a product is lower than the published price on the website, you will be charged the lower amount and the product despatched to you. If the correct price is higher than the published price, we will contact you for instructions as to proceeding with the order at the correct price or cancelling.

DELIVERY

• After payment, orders within the UK will normally be delivered within 5 working days.
• Orders outside the UK will normally be delivered within 7 working days of receiving payment.
• In the event of a delivery taking longer than expected, we are not liable for any losses, costs or expenses incurred by the buyer.
• The order will be delivered to the buyer's specified address, and it is his/her responsibility to make the necessary arrangements for taking delivery of the order.

POSTAGE

In the UK, goods over the value of £400.00 are dispatched with free postage and packaging. For orders under £400, an additional charge of £7 (Royal Mail Special, Next Day Delivery) for postage and packaging will be added.

For Ireland and the rest of Europe:
Order Value £0 - £500.00. The order can be sent via DHL for a charge of £30.00 or by Royal Mail's International tracked (where destination allows) or 'signed for' service for a charge of £10.00.
Order Value £500.00 - £1000.00. We can send the order via DHL for a charge of £15.00 or by Royal Mail's International tracked (where destination allows) or 'signed for' service for a charge of £10.00.
Order Value £1000.00 and above. Free delivery using DHL.

For all other destinations, postage charges will be confirmed before payment is taken.

CANCELLATION / RETURNS POLICY

• Orders cannot be cancelled after they have been dispatched.
• Upon receipt of an order, the buyer must check the items immediately, and inform the seller within 3 days (via phone, email or fax) if there are any problems. After this period we will not accept liability.

LIABILITY

• In the event of the buyer not receiving the goods within 14 days of placing the order, the seller (Daniels Silver and Marcasite Ltd) must be notified within a further 3 days (via phone, email or fax) of the order date otherwise the seller will not accept liability.

AMENDMENTS TO THE THESE TERMS AND CONDITIONS

• We reserve the right to make changes to our website and these Terms and Conditions at any time. This condition does not affect your statutory rights.